A call center environment consists of numerous people who are on the phones for long periods tending to customer needs, which means many of your employees will spend a lot of time planted in their chairs. Because of this, picking the best office chairs for your call center workplace is incredibly important. You could always go for ergonomic designs and quality structures, but there are particular features and factors to think about to ensure to get the best for your employees' needs. Here are three important factors to consider when choosing office chairs for your call center so you get the best for your money.
Do the chairs have replaceable parts?
An office chair is a collaboration of several parts and components, and each of these parts and components can wear out with time and use. To make sure the investment you make in office chairs for your call center is logical, go for chair models that allow you to replace parts as they wear out. For example, the wheels on the base, the arm rests, and even the seat cushions should be detachable so they can be replaced with new parts as the new parts are necessary.
Do the chairs have an easy-to-maintain build?
The last thing you want is a bunch of chairs that need a ton of time and attention to stay clean and sanitary or fully functional. For example, some forms of chairs with a hydraulic pump for height adjustment have to be regularly greased and chairs with cloth seats will have to be regularly cleaned. Look for chairs that are simple to clean with a quick wipedown and will not require any ongoing attention to be as functional as they are the day you set them up. Otherwise, these common maintenance chores can get neglected due to lack of time and the chairs will have to be replaced much sooner.
Do the chairs come with a warranty?
Office chairs are not inexpensive, especially when you have to make sure you get chairs that are comfortable and high-quality. In a call center where you can have many employees using chairs, you will not want to be investing in chairs every time you turn around. Therefore, pick up office chairs that come with a hefty warranty or guarantee of structural soundness. This way, if something goes wrong, you can simply have the chair replaced as long as it is still under warranty.