No matter what type of business you run, much of its success is determined on the performance of your employees. As such, it's important that you hire the right people, who can get the job done correctly the first time. This can happen with your employees if you keep in mind these selection process tips.
Use a Skills Checklist
While looking over potential candidates, it helps to have some sort of skills checklist with you. These checklists help you choose individuals best suited for the job you're asking them to do.
For example, if the position is related to customer service, then the skills checklist should include a lot of interpersonal and communication skills. Or, if the position requires individuals to solve complex problems on the fly, then the checklist should shift towards problem-solving and cognitive traits.
Once you're done interviewing, you can go back and see which candidates are most suitable based on the number of skill matches they receive.
Take Your Time Reviewing Credentials
Important roles usually warrant a list of particular credentials. You'll want to take your time reviewing each candidate's credentials, so you can make sure they are a good fit long-term and can manage complex tasks.
You can assess employee credentials effectively by looking at resumes. Pay careful attention to details like work experience and education. These areas often predict future success and failure. Other resume details to make note of include punctuation, attention to detail, and uniqueness. Focusing on a candidate's list of achievements also helps you decipher potential job performance and capabilities.
Ask the Right Interview Questions
The types of employees you hire also lies heavily on the interview questions you ask. Start with asking about your company's culture. A savvy, well-researched candidate will be able to answer any question about your company's history and current profile. Knowing these questions shows they care about the job and took the time to study your company in-depth.
You should also ask questions that assess an individual's willingness to adapt and take on a leadership role. After all, the more self-directed an employee is, the more productive and influential they can be. You can measure leadership by asking complex questions that warrant precise, detailed answers. Questions related to teamwork are also paramount for finding employees committed to synergy.
Filling a new position may seem like a long and complex endeavor. You can narrow down your search and find employees that work out long-term, though, by developing a thorough selection process that works for your particular company.