If you work in a local government office and are responsible for orchestrating fundraisers and answering questions that citizens have pertaining to laws in the community, you may feel swamped at times and feel as if you are burning a candle at both ends. Try the strategies below to help you complete all of your work obligations.
Acquire A Fundraising Committee
Raising funds for the community and impending projects can be rewarding and appreciated, but can also be a daunting task if you are left to think of viable ways to raise money. Forming a fundraising committee that consists of volunteers in the community can be beneficial and will help people feel as if they are important members of the community who are valued.
Prepare an advertisement that requests the help of volunteers and make copies of the ad. Hang the paper fliers around town so that people are made aware of the fundraising efforts and the need for additional help. After acquiring committee members, arrange to meet with everyone for a brainstorming session pertaining to the next fundraising campaign.
Utilize An Answering Service
A government answering service will provide operators during times that you are out of your office and are unable to take calls. Operators can be trained to take messages and provide callers with basic information pertaining to the issues that they are calling about. An answering service will eliminate frustration and confusion associated with not being able to connect with someone during off peak hours or during times that call volumes are high.
After returning to your office, simply review the messages that were taken during the hours that you were not present and call back anyone who requested a call back and was in need of additional assistance.
Prepare A Guide To Commonly Asked Questions
Sit down and ponder the questions that you are most commonly asked by people who contact you by phone when you are in your office. Prepare a guide that details information to these questions so that you can study the information during your free time and refer to the guide when people call you. The list can be typed or handwritten on a piece of card stock or notebook paper.
Instead of being at a loss for words or needing to research information when citizens contact you, you can find the answers that are needed right away and will be able to provide everyone who asks about specific things with a uniform answer.